On behalf of a client, a leading insurance company, we are looking for a Technical Assistant to join their team. a Technical Assistant’s main responsibilities consist of reviewing and analyzing claims, performing internal assessments for property and motor claims, and/or assigning assessments to external assessors. The professional will have to combine emotional intelligence and technical skills with strong knowledge regarding the assessment of a claim’s value. The Company’s aim is to manage and settle any claim within 24hrs.
Position’s Duties and Responsibilities
- Performing detailed assessments for damaged property / vehicles
- Guiding customers through the technical part of their claim
- Preparing claim folders
- Inputting data into claims systems and ensuring that all necessary documentation is included in the claim folder
- Liaising with service providers, monitoring and evaluating service levels
- Liaising with clients and their representatives and third parties
- Participating in training and coaching sessions for Continuous Learning and Development
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Position’s Requirements
- University degree in Automotive Engineering or studies in a related field
- Excellent verbal and written communication skills in English and Greek
- Computer literacy (MS Office: Word, Excel, Power Point etc.)
- Ability to work effectively, efficiently and to embrace changes involving technology
- Excellent interpersonal skills and pleasant personality
- Ability to work under pressure
- Active listening and critical thinking
- Sound judgment and attention to detail
- Self-discipline and able to meet deadlines
- Patience and ability to deal with difficult customers and respond to technical questions
- Good judgment showing logical decision making, and a “hands on” approach
Tagged as: insurance, technical assistant
Date Posted
May 25, 2023
Location
Limassol District, Cyprus
Career Level
Executive
Experience
1-3 Years
Qualification
Bachelor Degree
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